Legal
This Privacy Statement describes how Dragon Technology Ltd, the UK-based company which operates the e-allocator online booking system, collects and uses personal information obtained from users of the system. Dragon Technology Ltd promises to comply with all its legal obligations when collecting and processing personal data.
In the statement that follows, We refers to Dragon Technology Ltd, and You refers to users of the e-allocator online booking system.
When you register as a user of e-allocator, we collect personal identification information, such as your name and your email address.
The information you enter is used solely in the operation of the e-allocator booking system, for example to identify who has made a booking, and to notify you by email if a booking has changed.
We can also use your personal identification information to inform you of critical service announcements which may affect ongoing services we are supplying to you.
We will never pass on your personal identification information to any third parties, except where necessary to facilitate on-line payment processing.
We employ other companies (third party data controllers) on our behalf. For example, processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.
We have no knowledge of your bank details or your credit card details when you pay for services on-line by credit, debit or charge card. All on-line card payment transactions are handled by PayPal, and we never see your bank/card details. We do, however, pass some of your personal details to the PayPal transaction processing system via secure encrypted means when you pay by card, for the purpose of authorising card transactions.
We will not sell, rent or yield customer lists to third parties.
We will not use nor divulge any personal information without your explicit consent, unless obliged by the law, or if we are convinced, in all good faith, that such an action is necessary to:
We sometimes send emails to inform you of technical problems, and service updates relating to a service we are providing to you on an ongoing basis. These emails are an essential part of the service you have ordered.
A cookie is a small piece of information stored on your computer when you visit certain web pages. Cookies can’t execute programs or introduce viruses on your computer.
e-allocator uses cookies only to keep track of your current browsing session. No personal information is stored in these cookies.
We do everything in our power to secure the personal information that you provide. The data is stored on servers operated by Amazon, in a controlled and safe environment, protected against all unauthorised access, use and disclosure.
You can access and review the personal information held about you by Dragon Technology Ltd, by logging into e-allocator and selecting ‘Membership & Settings’ from menu.
We will not keep your personal information for longer than is necessary. Our policy is to keep your account information on file for as long as we are still supplying ongoing services to you, and also (so that we can provide after sales support) for a period of 18 months after your group has stopped using e-allocator. Some information necessary strictly for accounting/ledger-keeping purposes will be kept for longer (The UK Inland Revenue requires us to keep accounting and tax records for at least five years).
We are not responsible for the confidentiality clauses or the contents of external sites. External sites are those whose address does not begin with www.dragontechnology.com, www.eallocator.com and www.e-allocator.com.
We may update this Privacy Statement from time to time, so we encourage you to regularly consult it so that you are fully aware of the manner in which we are protecting your personal information.